Service agreements

Fast and accurate servicing

At Geerings we care passionately about providing fast, efficient and reliable service and our experienced support teams take pride in looking after our customers. With efficient and coordinated installations of photocopiers and printers, reliable servicing by our qualified engineers, expert product knowledge, and practical advice from our trained technicians and support team, you can be sure of a first class service.

Transparent contracts

As a trusted supplier for over 100 years, our simple and transparent contracts have never had – and will never have – any hidden costs or charges.

Our own engineers

Each one of our engineers is manufacturer trained and undergoes regular updates with close monitoring of achievement levels via product specific examinations. Along with this high level of experience and expertise they all also hold valid CRB certificates, ensuring our customers get the best service with complete peace of mind.

All equipment is assembled in our workshop to your specification and is ready to ‘plug & go’ on arrival at your premises. Installations are arranged at your convenience and carried out by one of our team of qualified engineers. By using our own delivery and installation teams we have direct control over appointments and schedules, making the process much more efficient and flexible.

100% original parts and toner

Every one of our machines is supplied and replenished with 100% original parts and toner to ensure optimum performance.

Response times and fix rates

We offer a 4 hour on site response time to breakdowns which is achieved by placing our engineers geographically. We fix 98% of breakdowns on the first visit, and as a single branded dealer for photocopiers and printers, our engineers can carry all parts.

Customer training

Our equipment is designed to be easy to use and user instructions are explained on delivery. If further training is required this can also be provided by one of our service team at no extra cost.

Speak to our team

If you would like more information about our products or services or if you would like to arrange an appointment to discuss your printers, photocopiers or managed print services, please leave your details below and we will call you back.