Passionate about service

We care passionately about providing fast, efficient and reliable service and our experienced support teams take pride in looking after your needs. With efficient and coordinated installations, reliable servicing from our trained engineers, expert product knowledge, and practical advice and support, you can be sure of a first class service.

Our managed print service combines a range of hardware, software, consumables and services – expertly managed and supported by Geerings. We take full responsibility for the management of your document output requirements, ensuring everything from installation, equipment management, monitoring and maintenance to the supply of consumables. We remove the burden of managing your equipment fleet and guarantee it performs as needed and meets the Geerings service level agreements.

Our goal is to maximise the uptime of your equipment and we invest heavily in our infrastructure to deliver this. Our investments in new technology mean our dedicated team of support experts can proactively monitor your equipment, continually optimising performance and pre-empting any potential issues. Unlike many of our competitors we haven’t compromised our service levels with automated call centres or cut the stock of spare parts we hold.

Pre-delivery & Installation

Geerings Technical Centre has a dedicated Pre Delivery Inspection Team that will pre-configure your equipment to network level prior to installation, which means that your equipment is ‘plug and go’ ready.

Remote Monitoring & Helpdesk

At Geerings we have made significant investment in new technologies and can provide a proactive service to our customers. Our dedicated team of support experts will, among other things, collect automated meter readings and pre-empt any potential equipment issues.


Our engineers are proud to represent the Geerings brand and they deliver a consistently high level of service and care to all our customers. Our engineers are located geographically in order to deliver market leading service levels. They are all accredited by our manufacturers and are stocked with parts for the equipment in their areas.


Communication is key at Geerings, so choosing us as your Managed Print Service provider will guarantee peace of mind when it comes to being kept informed of all account activity.

Service Levels

Our goal is to maximise the uptime of your equipment. Unlike many of our competitors we haven’t compromised our service levels with automated call centres or cut the stock of spare parts. We believe in accountable, personal service that priorities our customer’s requirements.

Quarterly Performance Reports

Each quarter our account managers can prepare a service performance review to assess the quality of our service delivery. We produce detailed management information reports that cover all key performance indicators.

We believe in an accountable and personal service that prioritses your needs which is why Geerings is the right choice for your business.